If you are wanting to exchange your purchased item, your new selection must be of equal or greater value of your original purchase. We are only able to offer what is currently available on the website once we process your exchange.
WE DO NOT HONOR REFUNDS FOR EXCHANGES.
You are responsible for purchasing a label to ship the items for exchange back to us. Once we receive your item at our warehouse, we,will contact you with a code that you may apply on our website. This code will be the exact amount that you paid for the product/s that you are exchanging.
We require a tracking number on merchandise that is sent back to us and these items must be returned in the same condition that they are received.
WE REQUIRE THAT ALL EXCHANGES ARE SENT WITHIN FIVE DAYS. If this is done later than the five day window, we will not honor the exchanges and it will be declined by us.
Once received, it may take up to 4 business weeks to process your exchange.
Thank you for your patience and understanding.
AGAIN, AFTER AN EXCHANGE IS PROCESSED we will assign you a discount code that may be used with store credit. You will be able to use it to select your new choice and also pay for shipping to your desired address.
Since your payment plan was agreed upom Afterpay’s policies and terms, we highly suggest contacting them about how they go about your payment plan after an exchange.